Privacy Policy

Introduction

Lifesavers Direct is fully committed to protecting your privacy and any Personal Information that you provide us with in order to facilitate your satisfactory interaction with both us and our website at www.rlssdirect.co.uk. This policy outlines how we use the Personal Information that we collect and is devised to help you feel more confident about the privacy and security of your personal details. The policy also gives you information about how we use Cookies.

Disclosure

If during the registration process you agreed to be contacted by the Company and the Society, we shall be entitled to use or make available your Personal Information and to contact you for the purposes that you agreed to during the registration process.

If you DO NOT wish to be contacted by the Company and/or the Society, please tick one or more of the relevant boxes when registering or contact us at the address below and your Personal Information will no longer be used for that which you have specified.

Security

Security is very important to us. Secure Socket Layer ("SSL") encryption technology is used for protection of information in transit for any sensitive transactions such as payments. Additional security procedures are in place to protect the confidentiality, integrity and availability of your Personal Information. Your Personal Information will not be kept longer than is necessary for the purposes stated when you registered or in this Privacy Policy.

Updates

If at any time after registering, you would like to change your preferences and subscribe to, or unsubscribe from, any direct marketing, please Login to the Site and apudate your personal profile through the My Account facility - the Unsubscribe button is towards the bottom of the page.

If you would like to update your records, please log-in to the Site and update your personal profile through the My Account facility.

The Company will use reasonable efforts to ensure that direct marketing is not sent to a registered user who decides not to receive it.

You have the right to ask for a copy of any Personal Information that we hold for you in our records and to correct any inaccuracies. Please write to The Data Controller at the address listed below should you wish to do so. We are entitled to charge a small fee for providing you with copies of Personal Information we may hold on you and please contact us at the address below to obtain further details of this.

We reserve the right, at any time, to modify, alter, or update this Privacy Policy. Any queries or comments about this policy should be sent to The Data Controller using the contact details listed below.

Glossary

we / us / the Company / RLSS Direct

RLSS UK (Enterprises) Limited and the word "our" shall be construed accordingly.

Site

Our website located at rlssdirect.co.uk

Users

The users of the Site collectively and/or individually as the context allows.

Personal Information

Any details from which a living individual may be identified, which may be provided by you to us via the Site.

Registration and Data Collection

To access certain areas of the Site, you will need to register. During the registration process you will be asked to submit Personal Information about yourself (e.g. name and email address). By entering your details in the fields requested, you enable the Company to provide you with the services you select. When you provide such Personal Information, you accept that we may retain your Personal Information and that it may be held by us or any third party that processes it on our behalf for the purposes of providing the information, goods or services which you have requested.

When using your Personal Information the Company will process it only in strict compliance with the Data Protection Act 1998 and associated legislation.

We are registered as a data controller in the United Kingdom under the Data Protection Act 1998 and our registration number is TZL909 for RLSS UK (Enterprises) Ltd. Our Registered Office address is River House, High Street, Broom, Warwickshire B50 4HN. The English company registration number is 2559199.

Cookies

You should be aware that information and data may be automatically collected through the use of Cookies. Cookies are small text files that store basic information that a website can use to track on-line traffic flows, recognise repeat Site visits and record information about your on-line preferences. They often include an anonymous unique identifier that is sent to your browser from our website, which is then stored on your computer's hard drive. Cookies do not attach to your system and damage your files but observe user behaviour and compile aggregate data that we then use in order to improve the Site. We also use Cookies to measure the effectiveness of advertising.

Users of the website have the opportunity to set their own Cookie preferences on their computers. These preferences can be to accept all Cookies, to notify them when a Cookie is issued, or not to receive Cookies at any time. However, by opting not to receive Cookies at any time, certain features of the Site cannot be provided and so accordingly you may not be able to enjoy rlssdirect.co.uk to its fullest. All web browsers are different and to learn how to change your Cookie preferences, check the "Help" menu of your browser.

Our Cookies

This Site uses a cookie to uniquely identify your browser during a session so that we can keep the contents of your shopping basket for you. This cookie is not kept between sessions - once you close your browser, it will be removed.

We also use the services of Google Analytics to track usage and traffic on our website, in order to analyse and improve our services and performance. Google Analytics uses cookies to monitor traffic, however it does not store any personally identifiable information about you.

There is a further cookie which is used to record that you have clicked the "Accept & Close" button on our cookie information header, so that we can avoid displaying the header again once you have read it.